Returns & Refund Policy

Returns and Refund Policy:

1. Returns: Kindly Read Products Description Carefully, Whether Returns, Exchange Or Refund Are Provided On That Product Or Not. Because Maximum Products Which Are Selling On Our Website Comes Under Non Refundable, Non Returnable & Non Exchangeable . So Read Before Buying Any Product On Our Website Mrpsale.com/.in. if any product comes under returns, refund or exchange policy. below terms are applied. 

 

1.1 Eligibility Criteria:

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
  • Some products may not be eligible for return due to hygiene reasons, perishable nature, or other restrictions, which will be clearly stated on the product page.

1.2 Timeframe:

  • You have 6 hours from the time you received your item to initiate a return, refund or exchange, if that product is returnable, refundable or exchangeable.

1.3 Return Process:

  • To initiate a return, please contact our customer service team at contactmrpsale@gmail.com. Please provide your order number and details of the item(s) you wish to return.
  • After receiving approval for your return request, you will be provided with instructions on how to return the item.

1.4 Return Shipping:

  • Return shipping costs are the responsibility of the customer.

1.5 Inspection and Refund:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 15 business days.

2. Refunds: Kindly Read Products Description Carefully, Whether Returns, Exchange Or Refund Are Provided On That Product Or Not. Because Maximum Products Which Are Selling On Our Website Comes Under Non Refundable, Non Returnable & Non Exchangeable . So Read Before Buying Any Product On Our Website Mrpsale.com/.in. if any product comes under returns, refund or exchange policy. below terms are applied. 

2.1 Refund Eligibility:

  • Refunds are issued for the purchase price of the returned item(s), excluding any shipping charges, taxes, or fees paid.

2.2 Processing Time:

  • Refunds may take 15 business days to appear in your account, depending on your payment provider.

2.3 Non-Refundable Items:

  • Certain items are non-refundable, products description shows its not refundable , returnable or exchangeable & including but not limited to gift cards, downloadable software products, and personalized/customized items.

3. Exchange Policy

3.1 Eligibility:

  • We do not offer direct exchanges. If you wish to exchange an item, you will need to initiate a return for the original item and place a new order for the desired item.

4. Damaged or Defective Items

4.1 Reporting:

  • If you receive a damaged or defective item, please contact us with in 6 hours of product delivered to you. We may require photo/video evidence of the damage or defect.

4.2 Resolution:

  • Depending on the circumstances, we may offer a replacement, exchange, or refund for damaged or defective items.

5. Contact Us

If you have any questions about our Returns and Refund Policy, please contact our customer service team at contactmrpsale@gmail.com. We are here to assist you and ensure your satisfaction with every purchase.